Managed Operations
Commercial operations from qualified demand to reconciled cash.
LGC runs go-to-market administration, billing, receivables and reporting for businesses that need the capacity, not the department.
Discuss an operating mandate
Who it is for
Demand that has outgrown the operation behind it.
Founder-led and service businesses win work faster than they can administer it, and no one can say what has been sold, billed and collected.
Follow-up depends on the founder's calendar.
Qualified demand ages before anyone acts on it.
Billing trails delivery.
Revenue already earned waits on an invoice.
Receivables have no clear owner.
Collection becomes an occasional and uncomfortable task.
Reporting is assembled after the fact.
Decisions are made on last month's picture.
What LGC operates
Five functions, run as one operation.
Scope is set per mandate; LGC operates the functions agreed in writing.
Commercial execution
Pipeline administration, follow-up cadence, proposal and quote preparation, and CRM upkeep, so qualified demand reaches a decision.
Billing administration
Invoices prepared and issued against the pricing and terms the client has approved, on schedule and matched to delivered work.
Receivables management
Payment follow-up, aging review, and escalation to the client on any account that needs a commercial decision.
Financial visibility
A recurring operating view of what was sold, billed, collected and outstanding, reconciled to cash.
Operating coordination
Handoffs between sales, delivery and finance kept explicit, with owners, dates and open items held in one place.
How the engagement works
The client decides. LGC administers.
Decision rights and delivery stay with the client; LGC administers the functions the mandate names.
The client retains
- Customer contracts
- Pricing and terms authorization
- Service delivery and fulfillment
- Commercial decisions and customer relationships
LGC administers
- The functions named in the mandate
- Billing and receivables workflows on approved terms
- Systems of record and reporting cadence
- Exceptions, escalated for client decision
Mandate
Agree the functions LGC operates, the authorities it holds, the systems of record, and how it reports.
Stand-up
Configure workflows and handoffs, and reconcile open receivables before LGC takes them on.
Operate
Run the agreed functions, report on a fixed cadence, and revisit the mandate as the business changes.
In development
Payment administration and client settlement.
For mandates that include billing, LGC is building a way for customers to pay authorized invoices, with proceeds settled to the client business.
- Status
- In development. Not yet available for customer transactions.
- Seller
- The client business, independently verified as its own merchant.
- Processing
- Through a third-party payment processor, subject to approval and separate written terms.
- Proceeds
- Settled to the client business that delivered the service.
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